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My Derma Store is your trusted destination for Derma Product needs. From premium skincare and haircare products to medicines, we have everything covered. Our mission is to provide an Authentic Product for all your skin and hair concerns. Plus, enjoy attractive discounts and offers when you shop with us. Explore all product ranges on #India's 1st E-pharmacy for Derma Products.
We pride ourselves on offering only genuine products. Each item is sourced directly from brands or authorized distributors.
Your uploaded prescription undergoes verification by our experienced pharmacists, ensuring that the medicines align with your doctor's recommendations.
To order from MY DERMA STORE, follow these steps:
Typically within 1 working day. For orders requiring a prescription, confirmation is sent post-verification, typically within 24 hours.
You can either:
Simply go to the 'My Orders' section on our platform.
We accept debit and credit cards, net banking, e-wallets, and also offer Cash On Delivery (COD).
Yes, many of our products feature reviews from verified buyers. You can find them at the bottom of each product page.
Absolutely! Once your order is shipped, you'll receive a tracking number over a SMS which you can use to monitor your parcel's journey.
Double-check your payment details and try again. If the issue persists, consider opting for Cash On Delivery(COD).
Typically, orders are delivered within 1-2 business days. However, this can vary based on location and product availability.
Either:
Navigate to 'My Orders', find the desired order, and click on the 'Cancel' button. We'll request feedback regarding the cancellation for quality improvement.
We apologize for any inconvenience. Please contact our customer support with photos of the damaged item, and we'll provide a solution promptly.
Refunds are granted under specific conditions, such as incorrect orders or product issues, to Check our refund policy visit https://mydermastore.in/return-policy
Currently, we only cater orders from India. Please stay tuned for updates on international shipping in the future.
Detailed product information, including usage instructions, ingredients, and benefits, can be found on each product's page. If you have additional questions, please contact our customer support Email : care@mydermastore.in
Log in to your account, navigate to the 'Profile' or 'Account Settings' section, and you can update your personal information, address, and other details.
On the login page, click on the 'Forgot Password' link. Enter your registered email, and we'll send instructions to reset your password.
At the checkout page, there will be an option to enter a promo code. Once entered, the discount will automatically be applied to your order.
Only one discount code can be used per order unless specified otherwise.
Subscribe to our newsletter! We regularly send out updates on new arrivals, exclusive deals, and other exciting news.
You can reach out to our customer service team via email at care@mydermastore.in or use the 'Contact Us' form on our website.
